The Fraud Examiner

CFE Tackles Insurance Fraud
 

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June 2018

ACFE Member Profile
Mary Durden, CFE, FCLS
Special Investigations Unit Field Analyst
GEICO

Mary Durden, CFE, FCLS, has enjoyed a long tenure at insurance giant GEICO. Beginning as a customer service representative, she found her calling as a special investigations unit (SIU) field analyst. Since embarking on that career path, she has investigated and assisted in the prosecution of hundreds of fraudsters.

 

How did you first become passionate about fighting fraud?

I began working at GEICO shortly after completing my bachelor’s degree in 1998. During the first six years of my career, I worked as a customer service representative, a staffing analyst and a claims liability adjuster. While a liability adjuster, the SIU Analyst position was created and I applied for it after a supervisor in my department suggested that I should. Shortly after beginning my position, I worked a large, complicated case and knew I had found something I loved to do. I enjoy problem solving and analyzing data, so being a fraud analyst is the best of both worlds.

 


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