ACFE Insights Blog

Greenwashing: Misleading Consumers for Profit

Beneath the glossy labels and vibrant packaging, a darker trend is emerging: greenwashing. This deceptive practice not only misleads consumers but also undermines genuine efforts toward environmental sustainability for a profit.

By Abbie Staiger January 2025 Duration: 5-minute read
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As the global push for sustainability gains momentum, consumers increasingly favor products and services that claim to be environmentally friendly. Companies are quick to respond, branding their offerings as “green,” “sustainable” or “eco-conscious.” However, beneath the glossy labels and vibrant packaging, a darker trend is emerging: greenwashing. This deceptive practice not only misleads consumers but also undermines genuine efforts toward environmental sustainability for a profit.

What is Greenwashing?

Greenwashing occurs when a company falsely advertises or exaggerates the environmental benefits of its products, services or practices. Unlike simple marketing puffery, greenwashing involves deliberate deception designed to exploit consumers’ trust and willingness to support eco-friendly initiatives. Examples include overstating the recyclability of packaging, claiming to use renewable energy without proof or falsely labeling products as organic or non-toxic.

According to the United Nations, “Through deceptive marketing and false claims of sustainability, greenwashing misleads consumers, investors, and the public, hampering the trust, ambition, and action needed to bring about global change and secure a sustainable planet.” 

A Growing Problem

The rise of greenwashing coincides with an increased demand for sustainable products. A survey by NielsenIQ found that 78% of global consumers said a sustainable lifestyle is important to them. Unfortunately, some companies exploit this trend, placing financial gain above authentic environmental responsibility and ethical practices. 

Greenwashing straddles the line between marketing malpractice and outright fraud. Under deceptive practices laws, false or exaggerated environmental claims can be subject to enforcement actions by the Federal Trade Commission (FTC) under Section 5 of the FTC Act. While not classified as fraud in the legal sense, such deceptive practices can result in financial harm to consumers, who may pay premium prices for products or services they believe are sustainable, effectively defrauding them. For instance, a product advertised as “organic” or “100% recyclable” may cost more, yet its environmental benefits may be overstated or even nonexistent. This deception undermines consumer trust and diverts funds away from genuinely sustainable innovations. 

The financial repercussions of greenwashing extend beyond consumer harm. While companies engaging in these deceptive practices may enjoy short-term profits, the long-term costs can be devastating. Regulatory fines, lawsuits and reputational damage often follow exposure of the deception, as seen in high-profile cases. Additionally, such actions erode public confidence in corporate sustainability initiatives, creating a ripple effect that could jeopardize legitimate efforts to address environmental challenges.  

Greenwashing is not merely a marketing ploy—it is a form of corruption that exploits consumer trust and undermines the integrity of sustainability efforts. By deliberately falsifying or exaggerating environmental claims, companies engage in deceptive practices that mirror other corrupt behaviors, such as fraud and bribery. These actions often involve circumventing regulations, manipulating data or even coercing third parties, such as certification bodies, to rubber-stamp unverified claims. This not only distorts markets but also erodes trust in environmental standards and institutions designed to promote accountability.

The corrupt nature of greenwashing becomes even more evident when companies use it to obscure unethical practices elsewhere in their operations. For example, while promoting the “Beyond Petroleum” campaign to position itself as a sustainability leader, British Petroleum (BP) continued to prioritize profits from fossil fuel extraction, often at the expense of worker safety and environmental integrity. BP spent heavily on green marketing to mask its expansion into oil and gas exploration in fragile ecosystems like the Gulf of Mexico and Alaska. Simultaneously, BP’s negligence in safety protocols led to catastrophic events, including the 2005 Texas refinery explosion and the 2010 Deepwater Horizon disaster. These incidents, coupled with record-setting fines for safety violations, highlight how BP’s greenwashing efforts not only attempted to mislead the public but also distract from its systemic exploitation of natural resources and disregard for human and environmental well-being.

BP’s past actions highlight how greenwashing can serve as a strategic tool for corruption, prioritizing profit and perception more than genuine environmental responsibility. 

Red Flags of Greenwashing

To protect themselves, consumers and watchdog organizations should remain vigilant for signs of greenwashing. Red flags can include vague claims like “all-natural,” lack of certification or third-party verification, or the use of ambiguous terms like “sustainably sourced” without details. Additionally, greenwashing often involves selective disclosure, where companies highlight one eco-friendly aspect of their product while ignoring other harmful practices. For example, a company might advertise biodegradable packaging while maintaining a supply chain that relies on environmentally destructive practices. In 2009, the Coca-Cola Company introduced the “world’s first fully recyclable PET plastic bottle” made partially from plants. Despite the “PlantBottle” reducing reliance on fossil fuels for its production, Coca-Cola was still named the world’s top plastic polluter for the sixth consecutive year in 2023

Combating Greenwashing 

To tackle greenwashing, regulatory bodies and advocacy groups are stepping up enforcement. In the U.S., the Federal Trade Commission (FTC) has issued updated Green Guides, which outline the dos and don’ts of environmental marketing. Globally, governments are enacting stricter disclosure laws, requiring companies to substantiate their sustainability claims.

For businesses, the message is clear: transparency and accountability are non-negotiable. Companies that genuinely commit to sustainability must back up their claims with measurable, verifiable actions, instead of slapping a sticker on their company that says “green” to gain a profit or cover up questionable practices. 

Greenwashing is a reminder that eco-friendly claims by companies are just that — claims. For consumers, this underscores the importance of scrutinizing labels and seeking independent verification before making purchases. For companies, it highlights the risks of prioritizing perception over substance. Addressing greenwashing is not just about protecting consumers. It is about ensuring that genuine efforts toward sustainability are recognized and rewarded.

 
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