Tech support and BEC scams explode

Erik Franklin seemed to have more problems using his electronic devices than most and bugged his friends for help when issues came up. One day when he couldn't connect to the web, he received a call from someone claiming to be an employee of an internet company. The person said his company had received a notice that Erik had a problem with his internet connection and offered to resolve the problem if Erik would provide the caller with remote control of his computer. Perfect timing for a scam! Erik agreed, and the fraudster told him his computer was plagued with numerous viruses and malware, but the fraudster said he could fix the problem for a fee. Erik paid the charge with his credit card but, of course, the caller didn't restore the internet connection. And now the fraudster had his credit card information.

Technical support scam