Fraud Edge

CFE becomes more than a guest speaker

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Bringing the real world into the classroom is challenging, but Tana Kristjanson and John Rankin, in this column, show how it can be done. Tana is the creator and instructor of the third-year “Fraud Awareness” course (students must be at least in their third year of college) in the Bachelor of Business Administration – Accounting program at Camosun College in Victoria, B.C. in Canada. John is an anti-fraud practitioner who has been collaborating with Tana on the “Fraud Awareness” course since 2010. His work since 2006 has focused on investigative and forensic accounting and internal control risk assessments.

Students always enjoy hearing case details from visiting practitioners. But in the process they’re also exposed to real-world fraud examination concepts from different perspectives. And just as every parent discovers, students are more likely to accept truths told by others than their teachers.

Educators have always brought guest speakers into classrooms, but the collaborative approach Tana describes is a more sustained arrangement that produces practitioners’ greater involvement in students’ education. Practitioners actively participate in the planning, assessment and creation of the course’s content and exam questions. Many of my colleagues have used similar approaches. As long as this method doesn’t violate college or university policy, everyone (especially the students, of course) benefits from this collaboration. — George Young, Ph.D., CFE, CPA

Tana: In 2008, I conducted research to develop a fraud awareness course, which included interviewing fraud examiners to determine the important issues to highlight when teaching fraud awareness to accounting students.1 I realized that I also needed participation from practitioners, because I lacked both fieldwork experience as a fraud examiner and in-depth knowledge of the applicable law and practice standards. I also recognized that because no Canadian fraud examination textbook was available, supplementation was necessary to highlight Canadian standards. All the professionals I spoke to were helpful, and a few were willing to speak to my class.

I delivered the core of the course in a lecture style using the Albrecht et al. “Fraud Examination” text to support the content. I supplemented with guest speakers, such as the sergeant of the Commercial Crime Section of the Victoria Royal Canadian Mounted Police, lawyers, judges, tax auditors and an attest auditor who had uncovered allegations of fraud. In the first few semesters, I found that although students enjoyed hearing the guest speakers’ perspectives, they didn’t view the guest speakers’ information as representing core knowledge for the course. I also asked John Rankin to be a guest lecturer.

John: When I completed several fraud examination engagements, I noted that we, as anti-fraud professionals, need to ensure that:
 

  • Audit staff members have the necessary fraud examination skill sets to complete and assess the required internal control and fraud risk questionnaires. 
  • Management and auditors understand the difference between applying specific fraud examination skills and merely completing a fraud examination.
  • Attest audit staff entering the fraud examination profession are able — or realize they aren’t able — to transition to a fraud mindset.
  • Clients have a better understanding of the role of fraud examiners and the standards to which we adhere.

I realized that higher-education institutions need to infuse these practice fraud examination concepts into their instruction. So, I had these points in mind when Tana, in 2010, asked me to be a guest lecturer in her course. She also asked me to assess the plans for her course  including lecture notes and textbooks  and to discuss with her objectives and student feedback and reflect on my past experiences with trainees at a Chartered Accountant audit firm, with which I consult. I came to several conclusions about the class and how I could fit into it:  

  • Although the course had significant strengths — such as comprehensive coverage of the types of frauds and tools, technical terms and the development of forensic accounting — it didn’t fully address practice considerations. 
  • I would concentrate on the skills I learned from civil cases because I hadn’t worked on many fraud criminal cases. 
  • Many students couldn’t and wouldn’t become fraud examiners. However, future auditors, managers and controllers could benefit from learning their professional limitations in battling fraud and becoming familiar with the fraud examiner skill set. 
  • We should ensure that students understand the skill set and mindset that distinguish fraud examiners from attest auditors and other auditors.
  • The text had a U.S. focus (no Canadian fraud examination textbook was available), but Tana was teaching the course in a Canadian college and wasn’t extensively teaching Canadian standards.

Tana: After we assessed the course and John’s skill set, we decided that he would prepare and present a session on fraud examination standards and practice tips and another on case studies. I was present at both sessions so that I could assist him, particularly during the case session.

John prepared his own materials, which I reviewed and evaluated to ensure they were consistent with the curriculum and the balance of the course. I prepared the students for each lecture by providing background information about John, discussing how his lecture fit into the course and asking the class to prepare questions for him. I made it clear to students that John would be preparing test questions based on the material he presented.

John: Overall, my objective was to convey to students the application of core knowledge, such as standards, ethics and tools over a range of frauds. My intent was to ignite interest in essential skills such as professional skepticism, analysis and the distinguishing of relevant details.

The first session on fraud examination standards and practice tips, which I presented early in the semester, comprised three sections. In the first section, I emphasized applicable professional standards with a particular focus on the codes of professional ethics of the ACFE and the Institute of Chartered Accountants of British Columbia plus the British Columbia Supreme Court expert rules

In the second section of the first session, I explained the various roles a CFE could assume such as a consultant to an attorney or an expert witness. In the final section, I discussed the reasons an attorney might engage a CFE, how a CFE could assist an attorney, and how to formulate hypotheses and utilize the fraud theory approach, consistent with ACFE materials.

In my second session near the end of the semester, I presented seven case studies to demonstrate how to:  

  • Implement the fraud theory approach, focusing on developing hypotheses by “thinking like a crook.”
  • Recognize available tools to link what the students had learned in class to practice. These included interviewing, data analyses, funds tracing, matching of cell phone records with travel, the net worth approach, among others.
  • Ascertain how students would react to possible traps to not following correct procedures, such as improperly searching a suspect’s personal computer and succumbing to undue pressure from clients.
  • Develop alternative strategies for gathering information, such as searching cell phone records and contacting suppliers.
  • Approach a range of scenarios, including payroll fraud, financial statement fraud, ethics, small and big business, income tax fraud, consumer fraud and disbursement fraud.

At the end of the semester, Tana and I made these observations: 

  1. We could be more efficient by not duplicating each other’s information.
  2. Some students said the discussion on standards was boring. 
  3. Students were missing (or we weren’t sufficiently conveying) the complete conceptual picture of a fraud examination.
  4. In instructor evaluations, students told us they wanted to learn more about the practical methods of fraud examinations, yet the course content needed to maintain a link with the core knowledge and standards. Therefore, we needed to seamlessly blend practice and standards. 
  5. The course didn’t present such key practice areas as the pre-engagement process, the use of engagement letters and the typical format of a report.
  6. Students benefitted from the seven case studies; however, they had difficulty in recognizing the issues.

Tana and John: Our observations led to several changes. We needed to incorporate all components so they related to each other better.

WE UNIFIED DISJOINTED THEORY AND PRACTICAL METHODS 

We began seeing the case studies as both the focus of the course and the wrap-up element to the semester.

The next time we offered the course we elicited student comments on fraud cases in the media; we connected these cases back to the standards and practice tips.

We also presented an overview of the fraud examination process at the beginning of the standards session to provide students with a conceptual understanding. For each section, we provided real-life examples to better explain the standards. These examples included extracts of court cases to illustrate the fraud examiners’ roles and consequences when fraud examiners didn’t meet the standards.

We didn’t change the seven cases because apparently they illustrated the fraud examination concepts well. However, Tana has experimented on ways of introducing them. Lately, she’s been dividing students into several groups by grades. She gives the more difficult cases to the better students. We found they push each other to do better work when they’re grouped with peers at their same levels.

She distributes the cases the week before the class discusses them so they’ll devise their approaches. During the class reserved for discussions on cases, students can consult with John on theory or practical steps. We visit the groups during the class to ask questions to ensure they’re on track.

After they complete the case session, they receive a handout that summarizes the key learning points and links them to specific textbook sections. For the final exam, John prepares the major question (and its solution), which is based on the case session.

WE COMPLETELY REWROTE THE STANDARDS AND PRACTICES SECTION AND BETTER INTEGRATED IT INTO THE PROCESS BY PRESENTING IT AS A "PATH TO THE REPORT" TO THE CLIENT APPROACH

Instead of just dryly reviewing the standards of the ACFE, the Canadian Institute of Chartered Accountants and the Institute of Financial Accountants we now give application examples of the standards that would eventually lead to completed cases and reports to clients. We also emphasize they need to acquire requisite skill sets and expertise, and consider a range of issues before they would accept fraud examination engagements.

Tana: John’s collaboration is central to students understanding and recalling the content. Both his cases and standards sessions add greatly to my course, but the cases session really is the course’s highlight. I’ve even considered having it be the last class session of the semester so that students can finish the course with momentum. John and I are planning to write a larger interactive fraud case that students will complete as an assignment.

We’re also considering adding an initial interview stage to the cases that students would take home, complete and return for the last class. In this interview exercise, we would provide students with background and investigative information they could use to write questions. The groups would interview either John or me; we’d both pose as the same witness. In this stage, we can cover such components at writing open-ended questions and first interviewing those furthest away from the fraud and working inward toward the suspect.

I didn’t expect John to spend so much time writing case histories — I didn’t expect any guest practitioners to write any cases — but I’ve been thrilled with the results.

John: I learned several things that could help other practitioners when they collaborate with instructors in fraud examination courses. First, I recognize that interaction among the practitioner, instructor and students is essential for an effective learning process. The practitioner must assess and react to students’ subtle indirect feedback, such as looks of confusion, non-responses and stares out the window. Fraud examiners are well trained for this type of assessment because it’s part of the behavioral approach to examinations.

Secondly, I’ve derived personal benefits beyond my satisfaction of helping train future fraud examiners. I’ve gained insight into the minds of students, which has enabled me to better supervise my staff. The students have challenged me to approach cases with more energetic and uninhibited thinking. And they’re added to my computer skills, such as using algebraic formulas for Excel analysis and limiting paper analysis and printing.

As I connect practice with theory and standards in the course, I consciously increase the assessment and evaluation of my own work and judgment. For example, during a fraud examination, I now slow down a bit and ask myself if a planned step is congruent with accepted theory and standards.

Before I taught ethics, I thought that it was inherent in individuals; however, I now realize that my students still need to study cases that test their understanding of ethics so that one day they’ll complete quality, honest work.  

My teaching experience has increased the likelihood that prospective clients will consider me for engagements. After they look at my résumé, they frequently ask about my teaching experiences at Camosun College. I’m always happy to provide details on my very rewarding professional and personal experience.

Tana Kristjanson, CFE, CA, is the creator and instructor of the third-year “Fraud Awareness” course in the Bachelor of Business Administration – Accounting program at Camosun College in Victoria, B.C., Canada. 

John Rankin, CFE, CA·IFA, MBA, president of Caret Consulting Inc., is a practitioner who has been involved with the “Fraud Awareness” course at Camosun College since 2010.

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