Baiting the Rat Trap: Recorded statements and 'EUOs'

Millie, a fraud examiner, was hired by a well-known insurance company once it suspected that an insured customer faked a serious back injury to file a claim and collect $1.5 million. The case was taken to court where Millie found the plaintiff sitting comfortably with his family during a one-hour recess. Using fraud examination techniques she had learned, Millie was able to catch the plaintiff in a lie. She questioned him in a way that led him to tell the court that his injury made it impossible for him to sit for long periods of time. Like Millie, you can learn how to bait a trap to catch insurance offenders before they claim more money.1 And the interview skills you'll acquire will help in all other types of fraud examinations.*