Description:
Interviewing and report writing are both critical skills necessary when conducting an internal investigation. This online CPE course explores the strategies necessary to conduct a successful interview, from the initial planning stages to obtaining signed statement, and discusses how to successfully report the results for your investigation.
What you will learn:
Interview strategy and techniques
Common problems faced during interviews
Types of interview questions
Formatting your written report
Tips for writing investigation reports
Preview Course
Field of study: Communications
Last updated: March 2012
ACFE Ordering and Return Policy
Please note: All self-study course exams must be completed within one year of purchase date to receive CPE credit.
The Association of Certified Fraud Examiners, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org
Table of Contents:
Lesson 1: Introduction to Interviewing Witnesses
Lesson 2: Planning the Interview
Lesson 3: The Interview Setting
Lesson 4: The Interview Strategy
Lesson 5: Legal Considerations in Interviews
Lesson 6: Basic Rules of Interviewing
Lesson 7: Fundamentals of Eliciting Information
Lesson 8: Inhibitors of Communication
Lesson 9: Facilitators of Communication
Lesson 10: Characteristics of a Good Interview and Interviewer
Lesson 11: Common Problems Arising During the Interview
Lesson 12: Dealing with Volatile Interviews
Lesson 13: Documenting Interviews of Witnesses
Lesson 14: Types of Interview Questions
Lesson 15: Introductory Questions
Lesson 16: Informational Questions
Lesson 17: Closing Questions
Lesson 18: Assessment Questions
Lesson 19: Admission-Seeking Questions
Lesson 20: Conducting an Admission-Seeking Interview
Lesson 21: Steps in the Admission-Seeking Interview
Lesson 22: Obtaining a Signed Statement of Confession
Lesson 23: Investigation Reports
Lesson 24: Legal Considerations for Written Reports
Lesson 25: Written Investigation Reports
Lesson 26: Writing the Report
Lesson 27: The Report Format
Lesson 28: Tips for Writing Fraud Examination Reports
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System requirements:
Internet access: High-speed connection recommended
Free Adobe Flash Player
Speakers required for video sound
Online Self-Study Troubleshooting Guide:
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Use a different browser. This error seems to only occur in Internet Explorer, so using Mozilla Firefox or Google Chrome should resolve the issue (see below for links to download either of these browsers).
Other Troubleshooting Tips: If you encounter other errors, such as courses freezing or crashing, we recommend taking the following action:
Try a different browser. ACFE online self-study courses are designed to run on all modern web browsers, but if you encounter a problem that is not solved using one of the suggestions above, you can try using a different web browser to see if it eliminates the problem. We have most frequently seen where using Mozilla Firefox or Google Chrome has resolved an issue that was seen in Internet Explorer.
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Make sure you are running the latest version of Flash. Go to Adobe.com to see what version of Flash you are running, and then compare that to the table on that page to see what the latest version is for your operating system/browser combination. If you are not running the newest version, you should upgrade and see if that resolves the problem.