Every day, auditors, investigators, lawyers and other professionals are required to interview and elicit information from people as part of their jobs. This self-study course will discuss the skills necessary to become a better communicator and a more effective interviewer. The workbook includes access to online video clips with interview examples and tips for conducting effective interviews.
Table of Contents
ACFE Ordering and Return Policy
Please note: To be eligible for CPE credit, you must complete the final exam within one year of purchase date. You may only claim CPE credit for a course once.
Online CPE exam grading available for this course:
Online grading is available for ACFE self-study workbook courses. Complete the course offline at your convenience, but take the exam online the moment you're ready. Featuring instant exam results and a printable certificate, online grading offers a quick and convenient way to earn CPE.
Benefits of online grading include:
Instant exam results
Printable CPE certificate
Complete the course at your own pace
Take the exam online the moment you're ready
Click here for instructions on accessing your online exam.
You Will Learn How To:
- Discern the meanings of written and oral communications
- Recognize nonverbal and verbal contaminants and detect linguistic clues
- Determine how to prepare for and conduct the interview
- Determine how to formulate interview questions and when to ask them
- Ascertain the legal implications of interviewing
- Recognize strategies for documenting evidence and creating a written report of the interview
ADVANCED PREPARATION: NONE
FIELD OF STUDY: COMMUNICATIONS AND MARKETING
LAST UPDATED: MARCH 2019
DELIVERY METHOD: QAS SELF-STUDY
Online Exam Troubleshooting Guide:
Problem: When I attempt to access my exam from “My Online Learning,” the course never launches, or I receive an error message saying my pop-up blocker needs to be turned off.
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Problem: When I click on my exam from “My Online Learning,” I am presented with a login page, but my ACFE.com username and password won't allow me to log in.
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Do not click that link; instead, allow your browser to automatically open the eLearning window on its own, which should happen after a few seconds. This will log you in automatically so that you can access your online exam.
Other Troubleshooting Tips: If you encounter other errors, such as courses freezing or crashing, we recommend taking the following action:
Try a different browser. ACFE exams are designed to run on all modern web browsers, but if you encounter a problem that is not solved using one of the suggestions above, you can try using a different web browser to see if it eliminates the problem. We have most frequently seen where using Mozilla Firefox or Google Chrome has resolved an issue that was seen in Internet Explorer.
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