Detecting and Deterring Conflicts of Interest (Online Self-Study)

CPE Credit: 6 
Course Level: Overview
Prerequisite: None


Conflicts of interest present major risks at all organizations, and these risks only increase with globalization. This course will teach you how to identify, combat and investigate conflicts of interest that arise in businesses and government agencies.

Key Takeaways:  

  • How to perform risk assessments for conflicts of interest  
  • Different types of conflict scenarios 
  • Elements of effective conflict-of-interest training and policies 
  • How to properly collect and handle evidence 
  • Proper interview techniques in conflict-of-interest investigations 
  • Factors that cause individuals to make unethical choices  

 This course fulfills the annual ethics CPE requirement for CFEs. To learn more about the ethics CPE requirement for CFEs, please visit

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CPE Information:

You Will Learn How To:

  • Relate basic aspects of conflicts of interest
  • Recognize reasons why people commit conflicts of interest, and recall common factors that hinder ethical decisions
  • Identify the legal elements of breach of fiduciary duty claims
  • Recognize common conflict scenarios
  • Recall and compare the different components needed to establish a program reasonably designed to prevent, detect, and remediate conflicts of interest
  • Ascertain the technical knowledge required to develop and perform conflict-of-interest risk assessments
  • Identify the essential components of a conflicts-of-interest policy
  • Identify the elements of an effective conflict-of-interest training program
  • Recognize the key aspects of gifts and entertainment guidelines
  • Determine which approaches to incorporate when conducting investigations of suspected conflicts of interest
  • Select appropriate procedures for collecting and handling evidence so that courts will accept it
  • Determine effective ways to coordinate and execute interviews in conflict-of-interest investigations
  • Identify and deal with challenges that often arise when addressing conflicts of interest across multiple cultures





Table of Contents:

  • Lesson 1: Introduction to Conflicts of Interest
  • Lesson 2: Why Do People Engage in Conflicts of Interest?
  • Lesson 3: Legal Elements of Conflicts of Interest
  • Lesson 4: Typical Conflicts of Interest
  • Lesson 5: Conflict-of-Interest Programs
  • Lesson 6: Conflict-of-Interest Risk Assessments
  • Lesson 7: Conflict-of-Interest Policy
  • Lesson 8: Conflict-of-Interest Training
  • Lesson 9: Gifts and Entertainment Guidelines
  • Lesson 10: Investigating Conflicts of Interest
  • Lesson 11: Obtaining Evidence in Conflict Investigations
  • Lesson 12: Interviews in Conflict Investigations
  • Lesson 13: Global Issues Involving Conflicts of Interest

ACFE Online Self-Study Courses Feature:

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System Requirements:

Internet access: High-speed connection recommended

Free Adobe Flash Player

Speakers required for video sound

Online Self-Study Troubleshooting Guide:

Problem: When I attempt to access my courses from “My Online Learning,” the course never launches, or I receive an error message saying my pop-up blocker needs to be turned off.

Solution: Your web browser must be configured to allow pop-ups in order to access ACFE Self-Study courses. Your browser may prompt you to allow pop-ups, or you may have to allow them manually. You may either allow them for all sites, or allow them just for the current site.

For information on how to manage your pop-up blocker settings in a specific browser, click the link below that corresponds to the browser you are using:

Internet Explorer
Google Chrome

Also note that many toolbars, such as the Google Toolbar and Yahoo! include pop-up blockers as well. If you have one or more toolbars installed on your browser with built-in pop-up blockers, you must configure them to allow pop-ups.

Problem: When I click on a course from “My Online Learning,” I am presented with a login page, but my username and password won't allow me to log in.

Solution: You do not have to log in a second time to access your online self-study. You most likely reached the login page because you clicked the link labeled “Click Here” as shown below:

Online SS Image Absorb Error

Do not click that link; instead, allow your browser to automatically open the eLearning window on its own, which should happen after a few seconds. This will log you in automatically so that you can access your online courses.

Problem: I receive the following error when I try to load a different lesson with a course:

SS Online API Error

Solution: This occurs in Internet Explorer when trying to load a different lesson without closing the current lesson. This error can be avoided two different ways:

Always close the current lesson before going to another one. Always click the Close Window button (usually the red “X” in the upper right corner) of the current lesson before clicking on another lesson.

Use a different browser. This error seems to only occur in Internet Explorer, so using Mozilla Firefox or Google Chrome should resolve the issue (see below for links to download either of these browsers).

Other Troubleshooting Tips: If you encounter other errors, such as courses freezing or crashing, we recommend taking the following action:

Try a different browser. ACFE online self-study courses are designed to run on all modern web browsers, but if you encounter a problem that is not solved using one of the suggestions above, you can try using a different web browser to see if it eliminates the problem. We have most frequently seen where using Mozilla Firefox or Google Chrome has resolved an issue that was seen in Internet Explorer.

Mozilla Firefox can be downloaded here
Google Chrome can be downloaded here

Make sure you are running the latest version of Flash. Go to to see what version of Flash you are running, and then compare that to the table on that page to see what the latest version is for your operating system/browser combination. If you are not running the newest version, you should upgrade and see if that resolves the problem.