Pivoting from Interrogations to Investigative Interviews (On-Demand Webinar)

As a fraud examiner, you must be able to obtain accurate and reliable information during the interview process. In this webinar, you will learn how to pivot from conducting interrogations to investigative interviews and discover. Presenter Jonathan Davison will share the insights he's gained through his experience from conducting interrogations during his police career and later pivoting to conducting investigative interviews.  
 
You will also explore the best models for conducting investigative interviews, assess how to outline a more scientific approach to interviewing, learn how to develop an investigative mindset and recognize the importance of remaining objective. You will gain insight into cognitive lie detection methods, the need for an interviewing questioning strategy and the notetaker system, which was developed after extensive and ongoing research to improve the quality of information gathering. 

You Will Learn How To:

• Develop an investigative mindset 
• Discern the cognitive approach to lie detection 
• Improve the quality of information gathering with a questioning strategy  
• Assess the notetaker approach to information processing  
• Implement best practices for conducting an investigative interview