Most fraud examiners prefer to interview witnesses and suspects in person, but sometimes circumstances do not permit it. However, the lack of shared physical space between the interviewer and interviewee is not as big of a barrier as you might think.
In this webinar, you will learn ways to build rapport, promote honesty, detect deception, and perform an effective interview over the telephone, through video conferencing or through other electronic means.You Will Learn How To:
- Identify techniques used to solicit information during remote interviews.
- Recall ways that interviewers may prevent themselves from conducting unbiased interviews.
- Distinguish certain behaviors exhibited by interviewees that may indicate deception.
ACFE Ordering and Return Policy
BRET HOOD, CFE
21ST CENTURY LEARNING & CONSULTING
ADVANCED PREPARATION: NONE
FIELD OF STUDY: COMMUNICATIONS AND MARKETING
LAST UPDATED: OCTOBER 17, 2019
DELIVERY METHOD: QAS SELF-STUDY
ACFE On-Demand Webinar Courses Feature:
24/7 access to courses through your Internet browser
Save time and quickly earn CPE credits with Instant access, grading and printable certificate
The flexibility to start or stop a course and pick-up right where you left off
No additional shipping fees
Internet access: High-speed connection recommended
Free Adobe Flash Player
Speakers required for video sound