Description:
Conducting fraud engagements is not limited to reviewing documents and computer files, or securing evidence to support or refute allegations of potential wrongdoing. If the examination is properly performed, human interactions with clients will be unavoidable and emotions can run high.
This course will prepare you to identify, address and manage emotional issues during fraud examinations.
You Will Learn How To:
- Recognize that dealing with individuals' emotions is a large part of successfully resolving every fraud engagement
- Identify different emotions individuals may experience, including how the "Five Stages of Grief" apply in fraud investigations
- Apply strategies to manage individuals' emotions throughout the engagement, starting with setting the stage by addressing expectations at the initial meeting
ACFE Ordering and Return Policy
Webinar Information:
PRESENTER: STEPHEN PEDNEAULT, CFE, CPA, CFF, FCPA
RECORDING DATE: MARCH 31, 2016
DURATION: 100 MINUTES
CPE Information:
ADVANCED PREPARATION: NONE
FIELD OF STUDY: COMMUNICATIONS AND MARKETING
LAST UPDATED: DECEMBER 2018
DELIVERY METHOD: QAS SELF-STUDY
ACFE On-Demand Webinar Courses Feature:
24/7 access to courses through your Internet browser
Save time and quickly earn CPE credits with Instant access, grading and printable certificate
The flexibility to start or stop a course and pick-up right where you left off
No additional shipping fees
System Requirements:
Internet access: High-speed connection recommended
Free Adobe Flash Player
Speakers required for video sound