Fraud continues to be a reality for many organizations
and individuals. As fraudsters evolve to exploit the digital landscape and
increasingly use computers as tools, fraud examiners must follow suit. In the
Association of Certified Fraud Examiner’s (ACFE) In-House Fraud Investigation Teams: 2017 Benchmarking Report, fraud
investigation teams said the top skills they are currently seeking or expecting
to add are digital forensic skills and cybersecurity skills.
The report, which surveyed nearly 1,500 anti-fraud
professionals in more than 100 countries, found that 43% of teams are planning
to add computer and digital forensics expertise to their collective skillset,
and 37% of teams responded in kind about cybersecurity skills. “Along with an
increased focus on technical skills, we’re also seeing significant use of targeted
technology to fight fraud, with nearly half of the teams in our survey using
data analytics software to enhance their team’s fraud detection capabilities,” said
Bruce Dorris, J.D., CFE, CPA, CVA, vice president and program director for the
ACFE. “Also, for the first time, we looked at what qualifications were most
desired when hiring fraud investigators and found that professional licenses
and certifications topped the list.”
The report provides other invaluable information for
benchmarking fraud investigation teams, including:
- 60% of teams close fraud cases in one month or
less, on average.
- Fraud investigators in the insurance industry have
the highest average caseload, at 21 cases.
- One-quarter of fraud investigation teams report
to the head of internal audit.
- Most organizations (59%) recover 25% or less of
their fraud losses.
- The most common performance metric used to
evaluate fraud investigation teams is the number of cases closed year-over-year.
To read the full report, learn more about how other fraud
investigation teams are structured and how your investigation team measures up,
Association of Certified Fraud Examiners
Based in Austin, Texas, the ACFE is the world’s largest
anti-fraud organization and premier provider of anti-fraud training and
education. Together with more than 80,000 members, the ACFE is reducing
business fraud worldwide and inspiring public confidence in the integrity and
objectivity within the profession. For more information, visit ACFE.com.