The Pros and Cons of Conducting Virtual Investigative Interviews

The Pros and Cons of Conducting Virtual Investigative Interviews
Course Level
The Pros and Cons of Conducting Virtual Investigative Interviews On Demand Webinar


As with many aspects of our lives, the COVID-19 pandemic changed the way investigative interviews were conducted. This forced pivot has allowed practitioners who switched to a virtual format to become part of a real-life social science experiment, from which much has already been learned. This presentation covers what has been discovered by practitioners, and supported by researchers, so we can continue to conduct virtual interviews when necessary and appropriate. It explores how to apply the individual phases of the PEACE interview model (Planning and preparation; Engage and explain; Account, clarify, challenge; Close; and Evaluate) to virtual interviews, and allows us to interview witnesses and respondents (or suspects) with competence and confidence.


Understanding of traditional interview best practices

You Will Learn How To:

Apply best practices of virtual interviewing to the PEACE model

Assess the benefits and challenges of conducting virtual interviews

Identify the phases of the PEACE interviewing method

CPE Information

CPE Credit: 1.5
NASBA Information: Communications and Marketing
Advanced Preparation: None
Last Updated: March 2022

Credit by Field of Study


Bruce Pitt-Payne - Speaker


CPE Credit

Please note: To be eligible for CPE credit, you must complete the final exam within one year of purchase date. You may only claim CPE credit for a course once.

ACFE Online Self-Study Courses


  • 24/7 access to courses through your Internet browser
  • Save time and quickly earn CPE credits with instant access, grading and printable certificate
  • The flexibility to start or stop a course and pick-up right where you left off
  • No additional shipping fees

Learn More about accessing your online self-study course

Learn More about online self-study courses and their features

System Requirements:

  • Internet access: High-speed connection recommended
  • Speakers required for video sound


The Association of Certified Fraud Examiners, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/


Ordering and Returns

Satisfaction Guarantee

If you are not 100% satisfied with any ACFE product, you may return it to us, provided it is in excellent condition, for a full refund of the item minus the cost of shipping. Toolkits and bundles may only be returned as a complete set.

Ordering & Returns Policy