If you have further questions, please contact Member Services.
You may reach us by phone, email or secure live chat Monday through Friday, between 7:30 a.m. and 6:00 p.m. CT.
The CFE Exam is administered through Prometric’s exam delivery system. After the ACFE has approved your CFE Exam application and you have paid the application fee, you will receive instructions for scheduling your four exam sections. You have the option of taking your exam sections at one of the many Prometric testing centers located throughout the world or at a private location of your choice using Prometric’s online remote proctoring platform.
Alternatively, if you attend an in-person CFE Exam Review Course, you may take the exam on site.
Remote proctoring allows you to take the CFE Exam from the comfort of your own home or office without having to travel or test near other people. However, remote proctoring is not right for everyone. A testing center might be a better option for you if:
Specific system requirements include:
To schedule your exam, you need your Prometric eligibility number. Your Prometric eligibility number is the same as your ACFE member number. Please note, you must receive approval from the ACFE before you can schedule your exams.
Have the following information available:
It depends on how much time you have left before your exam appointment. Our reschedule/cancellation policy is as follows:
Prometric takes exam security very seriously and wants to ensure that all candidates, whether remote or in-person, are subject to the same high standards. Their checks for remote proctoring are very thorough and include a full scan of the room where you are testing, your desk/table area, your chair, the floor around you, your arms and hands, pockets and more. You will not be permitted to wear jewelry or have any notes or electronic devices near you. You might be asked to remove or cover nearby clutter with a blanket or sheet.
To ensure a smooth testing experience, we recommend clearing out your testing area prior to your appointment. Remove any papers, books, envelopes or other materials completely from your testing area. It is also important to make sure you have a flat surface to test on, an actual stool or chair and a private room with four walls and a door. Before scheduling a remotely proctored exam, please review the video below.
If you do not feel comfortable with these requirements or are unable to successfully meet them, a Prometric testing center might be a better option for you. The ACFE will be happy to work with you to make sure your testing experience is as positive as possible while still adhering to testing industry best practices.
The CFE Exam application fee includes one remote proctoring attempt for each of the four CFE Exam sections. If you choose to take your exams at a testing center instead, you will be charged an additional $10 fee for each exam appointment. The same is true for retakes — the cost of a remote proctoring appointment is covered by the ACFE’s retake fee, but there will be an additional $10 charge if a testing center is used.
Prometric’s cancellation/rescheduling policy could also potentially result in fees, depending on the timing of any appointment changes:
Prometric will email you a score report with your exam results within an hour of completing each exam section. Results can also be found in the Prometric score report portal after you enter your confirmation number and last name.
If you are taking a 2021 or 2022 exam, you will be invoiced for a retake fee within 3–5 business days. Once payment is received, you will receive your new eligibility within 1–2 business days.
If you are taking a 2020 exam, we will contact you within 3–5 business days of your final exam submission with retake instructions, unless CFE Exam Review Course rules apply. All retakes will need to be scheduled through Prometric.
If you are a CFE Exam Review Course attendee, you will be contacted with your results within 1–2 business days after completing each exam section. You will need to pay a retake fee before you will be permitted to schedule a new exam appointment for any failed sections.
For non-urgent issues, you can fill out a request for Prometric to contact you via their Contact Form web page.
For questions pertaining to scheduling and appointments, call 1 (888) 244-3729.
If you have any other concerns, you may contact the ACFE and we will reach out to our designated Prometric contact on your behalf.