Intelligence Insights from the Industry: How Organizations Can Move Past Pandemic Problems to Better Protect Their Customers

Logo for The Growing Threat of Application Fraud in a Digital World
Course Level
Delivered via
1 Credit
Intelligence Insights from the Industry: How Organizations Can Move Past Pandemic Problems to Better Protect Their Customers


Companies of all size face increasing challenges in fighting fraud and protecting personal information. In fact, more than half of small businesses have experienced at least a security breach, data breach or both. More than 40% of large organizations experienced fraud in the past 24 months, the second highest reported level of incidents in 20 years. So how can you break the cycle?  

In this webinar, a panel of experts will discuss highlights from the ITRC 2021 Business Aftermath Report and other ABA reporting data to uncover what companies can do to improve security and convenience for customers.



You Will Learn How To:

Limit risk from the beginning of the customer life cycle

Assess the next steps to take with your organization to move your plan forward

Determine ways to keep fraudsters out and let legitimate customers through faster

Identify the best approach for overcoming obstacles

CPE Information

CPE Credit: 1 Credit
NASBA Information: Specialized Knowledge
Advanced Preparation: None
Last Updated: November 2021
Delivery Method: QAS Self-Study


Thomas French - Speaker

Thomas French headshot

Advisor and Industry Consultant, Fraud and Payments

Dan Barta - Speaker

Dan Barta headshot

Principal Industry Consultant – Enterprise Fraud Strategy and Operations

Jim Hitchcock - Speaker

Jim Hitchcock headshot

Vice President, Fraud Mitigation
American Bankers Association

Meredith Pollock - Speaker

Meredith Pollock headshot

Vice President, Benchmarking & Survey Research, Office of the Chief Economist
American Bankers Association

Eva Velasquez - Speaker

Eva Velasquez headshot

Identity Theft Resource Center


CPE Credit

Please note: To be eligible for CPE credit, you must complete the final exam within one year of purchase date. You may only claim CPE credit for a course once.

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System Requirements:

  • Internet access: High-speed connection recommended
  • Speakers required for video sound


The Association of Certified Fraud Examiners, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/


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