Implementing an Effective KYC Customer Journey: From Journey Mapping to Deployment (On-Demand Webinar)

Implementing an Effective KYC Customer Journey
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In this webinar, we discussed the ideation and design process of a proper KYC framework based on stated business requirements, and how to implement and measure its effectiveness. We covered the identity verification and manual processes that make a fully operational KYC process for regulated and non-regulated businesses, as well as fraud prevention, risk mitigation and regulatory compliance. While the focus was on KYC associated with onboarding end users, many practices can also be applied to businesses. We learned to accomplish these methods utilizing GBG GO's no-code environment.


KYC as part of an AML regulatory program | Basics of identity verification technologies | Basics of identity risk major vectors | Basics of sanctions/PEP screening.

You Will Learn How To:

Design a KYC process applied to consumer online onboarding

Fraud prevention best practices based on available technology

Regulatory compliance as applied to KYC

Design and implement in GBG’s no-code environment

CPE Information

CPE Credit: 1
NASBA Information: Specialized Knowledge
Advanced Preparation: None
Last Updated: April 2023


Jose Caldera - Speaker

Jose Caldera

Chief Product Officer of Global Product

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