What are the computer requirements to take the CFE Exam?
What if my computer doesn't meet the specified requirements?
If you are unable
to access a computer that meets the specified requirements, please contact the
ACFE for guidance.
Is there somewhere I can go to take the exam if my computer doesn't meet the requirements?
The ACFE offers numerous CFE Exam Review Courses throughout the year during
which you can take your exam in a live proctored environment. Please see the ACFE
calendar of events to
locate a CFE Exam Review Course near
you. If you are unable to attend one of these courses, contact the ACFE to
discuss other options.
Can I take the exam in a public place, such as a library?
We strongly discourage taking the CFE Exam in a public
setting, as doing so might invalidate your proctoring results. If you have
computer or Internet issues that would prohibit you from taking the exam on a
personal computer, please contact the ACFE for guidance. Please note: If taking the CFE Exam at
an Authorised Trainer course, your proctored session will be flagged as such
and reviewed accordingly. Specific rules will apply.
Can I take the exam on an iPad? The proctoring software is not currently compatible with iPads.
Please note, however, that the online CFE
Exam Prep Course can still be
accessed using an iPad.
What if something goes wrong during my exam? What if my webcam or microphone stop working? If you have
a technical issue while setting up or taking your exam, please contact Examity support immediately for guidance. Examity can be reached via email (firstname.lastname@example.org), chat, or telephone (855-Examity) and is
available 24 hours a day, 7 days a week.
How do I know whether to contact Examity or the ACFE if I'm having issues with my exam? If you experience
any technical issues related to the exam authentication process, we recommend
that you start by contacting Examity for support. Issues related to exam keys,
license activation codes, or the exam itself should be directed to the ACFE
(Email: MemberServices@ACFE.com; Phone: +1 (512) 478-9000
or (800) 245-3321).
What kind of photo ID should I use when setting up my profile? You will need
to upload an image of a government-issued identification card (e.g., driver’s
license, military ID, passport) for your profile picture. The ID must include a
photo and identifying information. You must use the same ID when you are
prompted to verify your identity during the actual proctoring process.
How do I disconnect my second monitor? To ensure successful
proctoring reports, it is extremely important that you physically disconnect
your second monitor. To do so, unplug the second monitor or disconnect it from
its power source. Note: Powering off your second
monitor or moving everything to a single screen might invalidate your
proctoring results and cause you to have to retake the exam.
Why must I use the Google Chrome browser to take the exam? Examity's proctoring software
is currently only compatible with the Google Chrome browser.
What if I accidentally launch the exam in a different browser? We are not able to provide troubleshooting support for any
browser other than Google Chrome. If you launch an exam section in a different
browser and are unable to complete it due to technical issues, you will have to
attempt that section of the exam again in the Chrome browser. Please note that
exam attempt rules and retake fees might apply.
How do I turn off my pop-up blocker/allow Examity pop-ups? See the browser
set-up document located on the Help & Support page for instructions on how
to adjust your browser settings to be compatible with Examity’s proctoring
Why do I have to download an extension every time I take a section of the test? Will the extension affect any other part of my computer system? You are
required to download the Examity browser extension for monitoring and security
purposes. The extension is automatically removed from your computer after you
complete each exam section. It only affects your browser while taking the exam; once the extension is automatically removed, no lingering effects should
What if I need special testing accommodations? The ACFE complies with the Americans with Disabilities Act
(ADA), as well as any country-specific equivalent, and will provide reasonable
accommodations for candidates with documented disabilities or special needs. To
submit a request, please contact the ACFE 45 days prior to the date when you
intend to take the exam.
What if I have to go to the bathroom after I have started the exam? To ensure the
integrity of the CFE Exam, you may not leave the room after you have begun your
exam. Please ensure that you go to the bathroom ahead of time.
Can I eat or drink while taking the exam?You may
eat and drink while taking the CFE Exam. Please note, however, that you may not
leave the camera’s view once you begin the exam.
What if someone enters the room and tries to talk to
me while I’m taking my exam?Best practice would be to inform the person that you are
taking an exam and end the conversation right away. Please remain in the view
of the camera. If the conversation continues or you leave the camera’s view,
your proctoring results might be invalidated.
If I'm interrupted by someone while taking my exam,
will I automatically be marked as cheating? All interruptions
during an exam session will be reviewed to determine whether they constitute a
violation of testing rules before any action is taken.
Will I be monitored live? To enable
exam users flexibility in taking their exam, all exams sessions will be
recorded and reviewed by both computer monitoring software and human auditors.
What happens to the video recording after I
complete my exam? All
video exam sessions are reviewed by both computer monitoring software and human
auditors. Any videos found to have anomalies or potential violations are
escalated to the ACFE Certification Committee for further review.
How long will the video of my exam session be
of exam sessions are subject to retention policy based on whether any anomalies
or potential violations were noted. All exam videos are kept for a minimum of
What happens if my video is
flagged for potential cheating? Any
anomalies or potential violations will be reviewed by the ACFE Certification
Committee. If the committee determines that your exam session violates testing
rules, the ACFE will contact you directly with its findings. Exam candidates
who are determined to have violated testing rules might be required to retake
an exam or be subject to disciplinary action.
How does the CFE Exam differ from the practice
exams in the CFE Exam Prep Course? The
practice exams in the CFE Exam Prep
Course are designed to help you test your knowledge before taking the real
exam. The practice exams are based on the Prep
Course content and model the exam format in an unproctored setting.
How is the demo exam different from the regular
demo exam is an optional 10-question exam designed to help familiarize you with
the proctoring authentication steps, as well as the format of the regular exam.
How much time do I have to take the exam? Does
setting up proctoring affect my total exam time? You
will have 2 hours to complete each section of the CFE Exam. You will need to
budget an extra 10‒15 minutes to set up
proctoring, but that time will not count toward your 2-hour exam window.
Where can I find my license
activation code? You can find your CFE Exam license activation
code at ACFE.com/licensekeyfulfillment.aspx.
Alternatively, you can log into your ACFE.com account, click on “My
Transactions,” and then click on either the CFE
Exam Prep Course product or the CFE Exam product if no Prep Course was purchased. This page will list your license activation
code. Please note that the same license activation code is used for both the
CFE Exam and the Prep Course, if
How do I request my exam
keys? The exam keys can be requested through Step 4 of
the Examity Dashboard.
Please note: If you are a CFE Exam Review
Course attendee and have an approved application on file, your exam keys
will be provided to you on-site.
How long do I have to take
my exam after I enter my exam key? What if I do not take the exam in that
amount of time? You
must take each exam section within 24 hours of unlocking it. If you do not
complete an exam section within the specified time frame, it will count as a
failed attempt. However, you will not be penalized for exam keys that expire
due to technology issues.
What if I accidentally
enter the wrong exam key? You
will need to complete any exams tied to your exam key before you will be
allowed to enter a new one. Your exam key will expire 24 hours after you have
entered it. If your exam key expires, please contact the ACFE for assistance.
Can I reschedule my exam after entering my exam
key or selecting the “Take Exam” button? Please
make sure that you do not enter your exam key or schedule your exam until you
are ready to take it. Once an exam key
is entered, you will have to complete that section of the exam within 24 hours.
After 24 hours, the exam key will expire, and you will have to contact the ACFE
for assistance. Please also note that once you click on the “Take Exam”
button on the “Start/Select Exam” page, exiting out of the authentication
process or the actual exam can result in serious technical complications.
How do I know when an exam
is submitted? Each
exam section will be automatically submitted upon successful completion. You
will receive a confirmation message after you hit the “End Exam” button.
Do I have to take the
survey at the end of the exam? The
survey is optional, but we encourage you to complete it. Any feedback you offer
can help improve the exam proctoring experience.
When will I receive my results? How soon can I
complete a retake? You will be notified of your exam results within 3‒5 business days after your final exam section has
been submitted. CFE Exam Review Course
attendees will receive their results within 3‒5 business days of submitting each individual
section. If you qualify for the Money-Back Pass Guarantee or have attended a CFE Exam Review Course, a retake key
will be provided in that email. If neither situation applies to you, you can
contact the ACFE immediately after receiving your exam results email to pay for
your retake fee. The retake key will then be provided within 3‒5 business days.
Can I see what questions I got incorrect when I
receive my results? To
ensure the integrity of the exam, we do not distribute incorrect responses to
How many attempts do I have
for each section? You
will have 3 attempts to pass each section of the CFE Exam. To pass, you must
accurately answer at least 75% of the questions in each section.
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