Building a Best-in-Class Whistleblower Hotline Program
According to Occupational Fraud 2022: A Report to the Nations, tips are by far the most common way that fraud schemes are detected. Consequently, an effective whistleblower hotline is a vital part of a comprehensive anti-fraud program. But what attributes make a hotline effective? How are other organizations organizing and administering their hotline programs? What are the most meaningful measures for protecting whistleblowers against retaliation?
To answer these and other questions, the Association of Certified Fraud Examiners (ACFE) and The Institute of Internal Auditors (IIA) conducted a research study focused on identifying the key elements of a best-in-class whistleblower hotline program, especially as it pertains to fraud detection. The results of this study are compiled in the ACFE/IIA report on Building a Best-in-Class Whistleblower Hotline Program. We hope the information contained in this report provides practical, data-driven guidance on how internal audit leaders, anti-fraud professionals and others can most effectively manage and support the hotline programs within their organizations.
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Developed in Partnership With:
The ACFE would like to thank The Institute of Internal Auditors (IIA) for their partnership and collaboration in the development of Building a Best-In-Class Whistleblower Hotline Program.