Meta-Communication and the High-Stakes Fraud Related Interview
- Feb 28, 2023 1:00 p.m.
- Central Time (CT)
When conducting high-stakes fraud-related interviews, verbal communication exists on three levels: (1) what the interviewee says, (2) what the interviewee wants to say and (3) what the interviewer hears and processes. The interviewer’s goal is to get level 3 as close to level 1 as possible.
An informed and attentive interviewer can use linguistic features, grammatical or phonological characteristics of a language, as a conduit to deeper understanding of the interviewee’s mindset.
Attend this webinar and discover how incorporating this awareness into the conduct of the interview can increase the opportunity for a positive interview outcome.
Don't miss your chance to watch one of the most popular conference presentations from 2022 Government Anti-Fraud Summit. While this presentation was previously recorded, the speaker, Don Rabon, will be online answering your questions live during the rebroadcast.
Foundational knowledge of interviewing techniques
Develop subsequent amplifying questions
Identify the elements from the interviewee’s narrative
Recall the definition of the linguistic elements
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Successful Interviewing Techniques
As an instructor, author, and former investigative director, Don Rabon's instructional areas include interviewing, rapport building, interrogation, persuasion, detecting deception, investigative reasoning and investigation discourse analysis. He is retired from the North Carolina Justice Academy, North Carolina Department of Justice, where he served as deputy director.
Over a period of 33 years, Rabon has provided instruction and investigative assistance to investigators in 45 states, Puerto Rico, the Virgin Islands, Belgium, France, Germany, Australia, New Zealand, Canada, Singapore, Ireland, Trinidad, Barbados and England. He has also trained federal, state and local criminal justice personnel; NATO counterintelligence personnel; and private sector investigative, audit and corporate security personnel.
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