Implementing an Effective KYC Customer Journey: From Journey Mapping to Deployment

  • Apr 18, 2023 12:00 p.m.
  • Central Time (CT)
Course Level
Delivered via
50 minutes
Implementing an Effective KYC Customer Journey: From Journey Mapping to Deployment


This webinar will discuss the ideation and design process of a proper know-your-customer (KYC) framework based on stated business requirements. It will also explore how to implement and measure KYC effectiveness.  

The webinar will examine the identity verification and manual processes that make a fully operational KYC process for regulated and non-regulated businesses, as well as fraud prevention, risk mitigation and regulatory compliance.  

While the focus will be on KYC associated with onboarding end users, many practices can also be applied to businesses. You will learn how to accomplish these methods utilizing GBG GO's no-code environment.  


KYC as part of an AML regulatory program | Basics of identity verification technologies | Basics of identity risk major vectors | Basics of sanctions/PEP screening

You Will Learn How To:

Execute a KYC process applied to consumer online onboarding

Apply fraud prevention best practices based on available technology

Recognize regulatory compliance as applied to KYC

Design and implement in GBG’s no-code environment

Sponsor Information



CPE Information

CPE Credit: 1
Advanced Preparation: None
Delivery Method: Group Internet Based

Credit by Field of Study

Specialized Knowledge: 1


Jose Caldera - Speaker


Chief Product Officer of Global Product


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