Professional Interviewing Skills
*Please note: Schedule listed is for U.S. and Canadian events. All events outside of the U.S. and Canada are pushed back 30 minutes with registration beginning at 8:00 a.m. and the last session ending at 4:55 p.m.
Questioning for Quality InformationThis session will include an in-depth discussion of a variety of methods for formulating questions that will assist you in dealing with any type of witness you may encounter. Learn to analyze the information provided by the witness to assist you in formulating questions that will ensure you obtain the best information possible from the interviewee. This session will also include a discussion on the proper methods to use when confronting a reluctant witness.
In this session, you will continue the discussion of how to approach the interview process in the most effective manner. You will discuss the proper methods for scheduling the interview, arranging the location to hold it, as well as whether and how to take notes of what is said during the interview. You will also explore the challenges and dynamics of conducting interviews over the telephone.