2015 ACFE European Fraud Conference

Conference Schedule

Pre-Conference: 4 CPE | Main-Conference: 16 CPE

Sunday
Monday
Tuesday

13:00-17:00

13:00-15:00

Any organisation can become subject to a fraudster, but every organisation can develop a protective cultural layer which will help both keep fraud at bay and alert management when it is suspected. In this Pre-Conference session, you will learn to assess the culture, address entity-wide risks, develop an anti-fraud policy and establish an anti-fraud culture.

You Will Learn How To:

Determine why an anti-fraud policy is necessary
Identify key components of an anti-fraud policy
Recognise the need for and contents of an effective ethics policy, code of conduct and whistleblower policy
Examine different ways to communicate these organisational policies to reinforce the anti-fraud culture
Understand the need for and results of a strong corporate anti-fraud culture
Analyse how performance measurement and management initiatives relate to an organisation’s anti-fraud culture
Identify potential obstacles to creating an effective anti-fraud culture

Level: Intermediate
Recommended Prerequisites: An understanding of risk assessment as it related to fraud
Field of Study: Specialised Knowledge and Applications

9:00-10:20

D. Bruce Dorris, J.D., CFE, CPA, CVA

Vice President and Program Director, ACFE
United States

General Session

D. Bruce Dorris, J.D., CFE, CPA, CVA

General Session

Session description coming soon.

10:20-10:40

Networking Break

10:40-12:00

Guilhem Ros, CFE, CAMS

Forensic & AML Manager
Luxembourg

2A Open Source Intelligence Techniques for Fraud Examiners

Guilhem Ros, CFE, CAMS

2A Open Source Intelligence Techniques for Fraud Examiners

Open source intelligence (OSINT) techniques are often used by intelligence agencies around the world. By tapping into public sources and records, fraud fighters can also leverage those techniques to detect, investigate and prevent fraud within organisations. This session will provide you with a basic understanding of the intelligence cycle, from planning to reporting. You will walk away with the ability to use these tools and OSINT techniques in your day-to-day investigations, ranging from money laundering and terrorist financing to complex fraud cases. The session will also show how vulnerable your own organisation might be if your employees are unaware of basic tips and tricks for Internet use.

You Will Learn How To:

Set up an OSINT investigation from planning to reporting
Identify relevant public sources based on the person of interest (POI)
Use basic and advanced OSINT techniques and tools to collect intelligence on the POI
Analyse the results and report them using link analysis techniques

Level: Basic
Recommended Prerequisites: Understanding sources and of public information available online
Field of Study: Specialised Knowledge and Applications

10:40-12:00

Roslyn Lee, ACA

Senior Manager, Fraud Investigation and Dispute Services & Data Analytics, EY
Ireland

2B The Changing Role of Analytics in Fraud Investigation

Roslyn Lee, ACA

2B The Changing Role of Analytics in Fraud Investigation

For business executives in multiple functions across many industries and geographies, big data presents tremendous opportunities. For those charged with deterring, detecting and investigating misconduct, mining such data can be a particularly powerful tool in their overall compliance and anti-fraud efforts. This session will look at the importance of identifying the right tools and how to turn big data into information. It will also share insights from the recent EY Global Forensic Data Analytics Survey 2014.

You Will Learn How To:

Use forensic data analytics (FDA)
Choose the right tools for the job
Look for missed opportunities

Level: Basic
Recommended Prerequisites: None
Field of Study: Auditing

12:00-13:30

Eugene Kaspersky

CEO, Co-Founder of Kaspersky Lab
Russia

General Session The Cyber-Underworld: How It Works

Eugene Kaspersky

General Session The Cyber-Underworld: How It Works

Underneath the surface of the slick and efficient high-speed information highway that is the Internet today lies a complex and sinister cyber-underworld. It’s multi-layered, well-structured and its cost to the global economy is in the range of hundreds of billions of dollars a year according to some estimates. Malicious players are exploiting vulnerabilities in new technology to steal money, and increasingly often, to carry out espionage campaigns and destroy physical infrastructure. It seems everything in the world – from government functions and banking to fridges and smart TVs – is online today, which means that the number of potential targets for all sorts of cybercriminals continues to skyrocket.

In his presentation, Eugene Kaspersky gives an outline of the structure of this malicious ecosystem, from the very amateur to the ultra-sophisticated criminal groups, possibly backed by governments, which are developing and running complex cyber-espionage systems and developing cyberweapons. Kaspersky will also present his ideas on how the global community should together tackle cyberthreats and keep the Internet safe and secure – ranging from sharing know-how in cyber-forensics, to the implementation of IT security standards.

13:30-13:40

Networking Break

13:40-15:00

Murray Grainger, G-EMBA

Director, Impact on Integrity Ltd.
Spain

4A Cleaning Your Ethical Lenses

Murray Grainger, G-EMBA

4A Cleaning Your Ethical Lenses

Are you focusing on the right things to maximise ethics and compliance in your organisation? This interactive session will examine cultural and organisational barriers to effective transparency in multinationals, draw on key concepts from innovation and change management, and identify practical ways you can improve decision-making, cut transgressions and unlock value.

You Will Learn How To:

Improve awareness of behavioural issues in teams
Boost engagement and ethics within organisations
Reduce the likelihood of internal fraud
Raise profitability

Level: Intermediate
Recommended Prerequisites: None
Field of Study: Behavioural Ethics

13:40-15:00

Gary Miller, Solicitor, CFE

Partner, Mishcon de Reya
UK

4B A Euro Approach to Turning Losses into Profits

Gary Miller, Solicitor, CFE

4B A Euro Approach to Turning Losses into Profits

Organisations can produce return on investment ratios in asset recovery exercises by utilising aggressive investigation and litigation strategies. This session will focus on the use of the injunctive powers of the courts, particularly in commonwealth jurisdictions, to conduct raids to search for and retrieve data and documents. It will also demonstrate how using these and other injunctive remedies with focused and intelligent investigations can create an environment where the fraudster is forced to cooperate or face summary judgment and seized assets.

You Will Learn How To:

Identify the potential legal weapons available to fight fraud
Define the critical relationship between investigation and litigation
Convert what are traditionally loss-making investigations into profitable recovery exercises
Take the initiative away from fraudsters

Level: Intermediate
Recommended Prerequisites: An understanding of the remediation process to recover fraud losses
Field of Study: Specialised Knowledge and Applications

15:00-15:20

Networking Break

15:20-16:40

Shairil Yahya, CFE, FCCA

Senior Manager, Fraud Investigations and Customer Screenings, Philips International B.V.
Netherlands

5A Developing E-Discovery and Data Analytics in Investigations

Shairil Yahya, CFE, FCCA

5A Developing E-Discovery and Data Analytics in Investigations

Although e-discovery and data analytics are not new technologies employed in investigations, there are still numerous companies and multinationals that depend on external consultants to provide them with full support in both of these areas. Since these consultants are charging per GB of data to manage e-discovery, the cost of these services is potentially huge. Using Philips’ experience in-sourcing these services as a case study, this session will share the lessons learned, the obstacles faced and the rationale for taking the route they chose.

You Will Learn How To:

Navigate the available options for developing e-discovery and data analytics in house
Raise awareness of problems faced when developing in-house e-discovery and data analytics
Relate real experiences from Philips to your own organisation

Level: Intermediate
Recommended Prerequisites: An understanding of data analytics as it relates to fraud detection and examination
Field of Study: Auditing

15:20-16:40

Cedric Bourgeois, J.D., CFE, CPA (F)

Head of Investigations, CNIL - Commission Nationale de l'Informatique et des Libertés
France

5B Data Privacy: Turning the Compliance Challenge into a Competitive Advantage

Cedric Bourgeois, J.D., CFE, CPA (F)

5B Data Privacy: Turning the Compliance Challenge into a Competitive Advantage

Information and communication technology generate a growing amount of increasingly accurate data about us. This personal data represents a great deal of commercial worth but is also invaluable for fraud prevention and investigation, especially in multinational organisations. Compliance expertise in personal data management creates value for your organisation and trust for your stakeholders. It also provides efficient access to information in the course of fraud examinations and a secure legal framework in cross-border investigations. This session will explore the “privacy by design” approach, creating an environment of trust for stakeholders and eventually creating value.

You Will Learn How To:

Define data privacy and private data
Recognise the legal framework for collecting and using private data
Identify expectations of your organisation’s stakeholders
Manage compliance of cross-border data transfers in your organisation in an internal investigation

Level: Intermediate
Recommended Prerequisites: Some understanding of compliance and aspects of data privacy
Field of Study: Specialised Knowledge and Applications

16:45-18:00

16:30-18:00

Networking Reception

Connect with other delegates in a relaxed environment after the sessions have ended. Drinks and light hors d'oeuvres will be provided while you mingle with colleagues and explore the anti-fraud exhibition.

9:00-10:20

Dr. Janice Goldstraw-White

Criminologist, GWAssociates
UK

General Session Accounting for Crime: Convicted Fraudsters Talk About Their Offences

Dr. Janice Goldstraw-White

General Session Accounting for Crime: Convicted Fraudsters Talk About Their Offences

Dr Janice Goldstraw-White has interviewed more than 40 convicted fraudsters serving their sentences in UK prisons. In this presentation she will examine their motives, rationalisations and afterthoughts of their criminal behaviour. She will highlight any differences between male and female offenders and also explore how they cope in jail.

10:20-10:40

Networking Break

10:40-12:00

Matthias Kopetzky, CFE, CPA, CIA

CEO, Business Valuation GmbH
Austria

7A Easy-to-Use IT Tools for the Fraud Investigator

Matthias Kopetzky, CFE, CPA, CIA

7A Easy-to-Use IT Tools for the Fraud Investigator

For fraud examiners, the investigation and detection possibilities in the diverse world of IT are growing as fast as the mass of data is. This session will present a set of freely available and easy-to-use IT tools that can support internal fraud investigations. These tools can deliver background information about people and firms, as well as help organise the investigation itself.

You Will Learn How To:

Implement free software tools for immediate trial and use
Apply lessons from case studies and their application of such tools
Incorporate everyday tools, like PDF apps, to better organise your own investigations

Level: Intermediate
Recommended Prerequisites: Knowledge of the current state of technology as it applies to fraud
Field of Study: Specialised Knowledge and Applications

10:40-12:00

Tim Harvey, CFE

Director of UK Operations, ACFE
UK

7B When Virtual Becomes Reality

Tim Harvey, CFE

7B When Virtual Becomes Reality

Here's a quick test of your current knowledge: What is a nonce bit? You have heard of Bitcoin but how many crypto currencies are there? What is questing? This session will provide the answers to these questions and reveal why they are relevant to fraud fighters around the world. If you don't know the answers to the above you need to update your knowledge because fraudsters always make the most of emerging and intrusive technology. This session will guide you through online, virtual and crypto currencies, and explain why they are preferred by criminals.

You Will Learn How To:

Understand the differences in online, virtual and crypto currencies
Change real money (dollars) to virtual currency and vice versa
Explain why virtual currencies are preferred by criminals
Discuss why virtual worlds are great for covert communications

Level: Intermediate
Recommended Prerequisites: Knowledge of the current state of technology as it applies to fraud
Field of Study: Specialised Knowledge and Applications

12:00-13:30

Geert Delrue

AML/CFT and Fraud Specialist, Author, Law Enforcement
Belgium

General Session

Geert Delrue

General Session

Session description coming soon.

13:30-13:40

Networking Break

13:40-15:00

Sherman McGrew, J.D., CFE

Program Analyst, TSA
Netherlands

9A Conducting Fraud Investigations

Sherman McGrew, J.D., CFE

9A Conducting Fraud Investigations

When is a fraud investigation called for? How is a fraud investigation initiated? What do you do when the investigation grows beyond its original intent? This session will identify what sets fraud investigations apart from other types of investigations. It will specifically focus on the challenges faced by the fraud investigator that sets him or her apart from other types of investigators.

You Will Learn How To:

Organise the investigation
Direct the investigation
Set appropriate goals
Know when to ask for assistance
Handle sensitive investigations

Level: Advanced
Recommended Prerequisites: An understanding of and experience in the investigative process. Familiarity with cross-border issues relating to fraud examinations
Field of Study: Specialised Knowledge and Applications

13:40-15:00

Michael Comer

Managing Director, Cobasco Group Limited
UK

9B Applying Advanced Verbal Techniques to Interrogations and Interviews

Michael Comer

9B Applying Advanced Verbal Techniques to Interrogations and Interviews

Far too many cases of serious fraud are irreparably compromised within the first 24 hours because first responders fail to recognise the importance of initial exchanges in getting to the “deep truth” — establishing the factual base of the current and associated cases beyond reasonable doubt. This session will introduce key modules on interrogations and interviews with people in possession of the "deep truth" who are reluctant to volunteer it.

You Will Learn How To:

Reframe the dynamics of interrogations and interviews in international investigations
Apply psychologically proven techniques of persuasion to interrogations and interviews
Eradicate misconceptions of the nature of empathy and rapport as well as admissions and confessions
Develop effective personal tools and techniques for conducting interrogations in difficult international contexts
Explain the VJtf interrogation and interview processes in detail

Level: Advanced
Recommended Prerequisites: Knowledge of and experience with the fundamentals of interviewing
Field of Study: Communications

15:00-15:20

Networking Break

15:20-16:40

Cliff Lansley

Director, Emotional Intelligence Academy
UK

General Session Behavioural Analysis: Reading Others and Detecting Truth and Deception

Cliff Lansley

General Session Behavioural Analysis: Reading Others and Detecting Truth and Deception

Based on the science behind the hit Sky 1 TV series “Lie to Me”, this session will show how the ability to read emotions in others through multiple communication channels can be learned. We will explore how these skills can be used in fraud investigations and other difficult or high risk interventions with people, such as security, investments, sales, negotiations and personnel screening.

At the end of this interactive session you will be able to::

Use simple psychological models to understand emotions, truth and lies
Test your ability to read the emotions of others, even when they are trying to hide them
Recognise and interpret macro, subtle and micro expressions on the face
Outline the other communication channels that can help you to evaluate truthfulness and credibility
Identify how these skills might be useful within your organisation