Biometrics and the Successful Fraud Prevention and Customer Experience Balancing Act

June 4, 2020 | 1:00 p.m. ET
Duration: 50 Minutes
CPE Credits: 1

From data breaches to identity theft, the challenges and pace of change facing fraud teams have never been more significant. This comes while legitimate customers expect engagement channels with as little friction as possible.

Biometrics is one of the most potent ways that organizations are meeting these dual priorities. In this webinar, you will learn the latest advances in biometric fraud prevention strategies and how they are evolving to stay one step ahead of fraudsters. You will also discover how organizations, including banks and telecommunications companies, are using biometrics to combat account takeover and subscription fraud while delivering the frictionless experiences that customers want.

You Will Learn How To:

  • Discern biometrics terminology
  • Differentiate¬†the types of biometrics technology
  • Apply biometric fraud prevention use cases
  • Assess how biometrics is used for investigation and prosecution of fraudsters


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Simon Marchand, CFE, C.Adm.
Chief Fraud Prevention Officer, Security & Biometrics Division
Nuance Communications

Sponsored by:
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Field of Study: Information Technology
Course Level: Intermediate
Prerequisite: Basic understanding of identity theft fraud schemes and of fraud detection systems and softwares
Advanced Prep: None
Delivery Format: Group Internet Based

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The Association of Certified Fraud Examiners, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Please note: To be eligible for CPE credit for the Online Archive webinar, you must complete the final exam within one year of purchase date. You may only claim CPE credit for a course once.