Together, Reducing Fraud Worldwide
Ordering and Return PolicySatisfaction GuaranteeIf you are not 100% satisfied with any ACFE product, you may return it to us within 60 days, provided it is in excellent condition, for a full refund of the item minus the cost of shipping. Toolkits and bundles may only be returned as a complete set. College and university bookstores have an extended return policy of 6 months for college-curriculum-use textbooks. 4 Easy Ways to Order We accept MasterCard, Visa, American Express, Diners Club, checks, and money orders. 1. Order online now with our secure server by clicking the “Add to Cart” button next to the item. 2. Call us toll-free at (800) 245-3321 or +1 (512) 478-9000 from 7:30 a.m. to 6:00 p.m. Central Time, Monday through Friday. 3. Download an order form * and fax it to us at +1 (512) 478-9297. 4. Download an order form * and mail it to:
Association of Certified Fraud Examiners
World Headquarters The Gregor Building 716 West Ave Austin, TX 78701-2727 USA
BackordersSome products may be temporarily out of stock when we receive your order. Unless requested otherwise, ACFE will ship all available products and backorder the balance if we cannot ship your complete order. You will be notified of your backorder either on your invoice, by e-mail, phone or mail within three business days of receipt of your order. Shipments will be made as soon as backordered products are available and in stock. You may cancel a backordered product at any time prior to shipment. All international shipments on backorder will be held until all products are in stock to ship. For more information regarding administrative policies such as complaint and refund, please contact the ACFE at (800) 245-3321 / +1 (512) 478-9000. Event Cancellation/Refund Policy ACFE training events are unmatched in scope and effectiveness and are backed by our unconditional satisfaction guarantee. If you attended an event and are not completely satisfied, please contact Member Services at (800) 245-3321 / +1 (512) 478-9000. Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by ACFE, Inc. you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a $100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee. Event Registration Fees 1-Day Events: Registration for 1-day events include refreshments, breakfast pastries, one group lunch, and course materials for one attendee. Event fees do not include travel, lodging, incidentals and other meals. 2-Day Events: Registration for 2-day events include refreshments, breakfast pastries, group lunches and course materials for one attendee. Event fees do not include travel, lodging, incidentals and other meals. 3-Day Events: Registration for 3-day events include refreshments, breakfast pastries, group lunches, and course materials for one attendee. Event fees do not include travel, lodging, incidentals and other meals. Course Materials Course Materials may be purchased after the event start date and are subject to shipping and handling fees. Contact the ACFE at (800) 245-3321 / +1 (512) 478-9000 to place an order. Group Registrations 1-Day Events: No group/team rate is available for 1-day events. 2-Day Events: Registrations for groups of 3 or more are entitled to receive $25 off the lowest eligible fee. 3-Day Events: Registrations for groups of 3 or more are entitled to receive $25 off the lowest eligible fee. The Association of Certified Fraud Examiners, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
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