Kristyn Kaari, CFE
Tap the knowledge of your front-line staff
Your front-line employees might be an untapped source of knowledge. Think about the people your organization hired. Did they all come from the same schools? The same former employer? The same life experience? Probably not. With a variety of backgrounds and experiences, these employees might be able to provide you with thoughts on how to identify customers’ possible fraudulent activity.
Written By: Kristyn Kaari, CFE
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