Decoding Friendly Fraud: Strategies for Financial Institutions to Combat Emerging Risks
- Jul 29, 2025 10:00 a.m.
- Central Time (CT)
Webinar
Course Level
Intermediate
Intermediate
Delivered via
Online
Online
Duration
60 minutes
60 minutes
Decoding Friendly Fraud: Strategies for Financial Institutions to Combat Emerging Risks
Description
Friendly fraud continues to be a growing challenge for financial institutions and poses significant risks through false disputes and other deceptive practices. Join SAS industry experts as you explore the multifaceted nature of friendly fraud, including ongoing and emerging customer first-party risks. You will discuss how an expanded classification process connects methods and channels to Authorized Push Payment (APP) fraud, internal fraud, scams and social networks.
By attending this webinar, you will gain insights into leveraging network analytics and advanced AI-driven solutions to identify fraudulent patterns and mitigate losses.
Prerequisites
Familiarity with applying data analytics in fraud examinations and investigations.
You Will Learn How To:
Safeguard your institution's revenue, reputation and customer trust.
Address vulnerabilities in internal processes, understand first-party misuse and detect anomalies in customer events.
Use advancements and innovative solutions to protect against fraud threats and ensure the continuity of business operations.
Sponsor Information
CPE Information
| CPE Credit: | 1 |
|---|---|
| Advance Preparation: | None |
| Delivery Method: | Group Internet Based |
Credit by Field of Study
| Auditing: | 1 |
|---|
Presenters
Andrew Hawkins - Speaker
Solutions Advisor
SAS
Thomas French - Speaker
Industry Advisor
SAS
Jocelyn Kline - Speaker
Sr. Product Marketing Manager | Risk, Fraud, and Compliance
SAS
John Watkins - Speaker
Sr. Director Fraud Analytics and Data Science
Ally Bank
Policies
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Terms and Conditions
The Association of Certified Fraud Examiners, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.