Conducting fraud engagements is not limited to reviewing documents and computer files, or securing evidence to support or refute allegations of potential wrongdoing. If the examination is properly performed, human interactions with clients will be unavoidable and emotions can run high.
This course will prepare you to identify, address and manage emotional issues during fraud examinations.
You Will Learn How To:
Recognize that dealing with individuals' emotions is a large part of successfully resolving every fraud engagement
Identify different emotions individuals may experience, including how the "Five Stages of Grief" apply in fraud investigations
Apply strategies to manage individuals' emotions throughout the engagement, starting with setting the stage by addressing expectations at the initial meeting
ACFE Ordering and Return Policy
Presenter: Stephen Pedneault, CFE, CPA, CFF, FCPA
Recording Date: March 31, 2016
Duration: 100 minutes
Field of Study: Communications and Marketing
Last updated: March 2016 Please note: To be eligible for CPE credit, you must complete the final exam within one year of purchase date. You may only claim CPE credit for a course once.
ACFE online self-study courses feature:
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Save time and quickly earn CPE credits with instant access, grading and printable certificate
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Internet access: High-speed connection recommended
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