As a Certified Fraud Examiner and an anti-fraud expert, your community looks to you for guidance related to fraud. This course will provide you with an increased awareness and understanding of common consumer fraud schemes. Additionally, Consumer Fraud will provide you with resources and remedies to detect, deter, report and prevent these schemes – enabling you to better protect yourself and your community from becoming victims.
Schemes Covered Include:
Entrepreneurial and work-at-home opportunities
E-Commerce and online auction
Debt and loan
Telecommunications and telemarketing
Health and medical
Ways to protect yourself and others from becoming victims of consumer fraud schemes
Techniques used to commit consumer fraud schemes
Effects of consumer fraud on consumers
Trends and statistics on consumer fraud
ACFE Ordering and Return Policy
Table of Contents:
Lesson 1: Consumer Fraud Overview
Lesson 2: Consumer Fraud Delivery Methods
Lesson 3: Online Methods Used to Obtain Consumer Data
Lesson 4: Elder Fraud
Lesson 5: Entrepreneurial Schemes
Lesson 6: Advance-Fee Schemes
Lesson 7: Credit Card Fraud Schemes
Lesson 8: Consumer Debt and Loan Schemes
Lesson 9: Mortgage Fraud Schemes
Lesson 10: Telecommunications and Telemarketing Schemes
Lesson 11: E-Commerce Schemes
Lesson 12: Online Auction Fraud Schemes
Lesson 13: Travel and Vacation Schemes
Lesson 14: Lifestyle Schemes
Lesson 15: Merchandising and Holiday Shopping Schemes
Lesson 16: Educational Development Schemes
Lesson 17: Collectibles Fraud Schemes
Lesson 18: Health and Medical Fraud Schemes
Lesson 19: Automotive Schemes
Lesson 20: Investment Schemes
Lesson 21: Other Consumer Fraud Schemes
Lesson 22: Current Trends and Statistics
Lesson 23: Conclusion
You Will Learn How To:
Recognize characteristics of consumer fraud schemes and the perpetrators
Identify consumer fraud schemes conducted through the Internet
Identify techniques used to commit consumer fraud schemes
Identify ways in which consumers can avoid becoming victims of consumer fraud schemes
Field of Study: Specialized Knowledge
Last updated: July 2017
ACFE online self-study courses feature:
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Save time and quickly earn CPE credits with instant access, grading and printable certificate
The flexibility to start or stop a course and pick-up right where you left off
No additional shipping fees
Learn more about accessing your online self-study course.
Learn more about online self-study courses and their features.
Internet access: High-speed connection recommended
Free Adobe Flash Player
Speakers required for video sound
Online Self-Study Troubleshooting Guide:
Problem: When I attempt to access my courses from “My Online Learning,” the course never launches, or I receive an error message saying my pop-up blocker needs to be turned off.
Solution: Your web browser must be configured to allow pop-ups in order to access ACFE Self-Study courses. Your browser may prompt you to allow pop-ups, or you may have to allow them manually. You may either allow them for all sites, or allow them just for the
For information on how to manage your pop-up blocker settings in a specific browser, click the link below that corresponds to the browser you are using:
Also note that many toolbars, such as the Google Toolbar and Yahoo! include pop-up blockers as well. If you have one or more toolbars installed on your browser with built-in pop-up blockers, you must configure them to allow pop-ups.
Problem: When I click on a course from “My Online Learning,” I am presented with a login page, but my ACFE.com username and password won’t allow me to log in.
Solution: You do not have to log in a second time to access your online self-study. You most likely reached the login page because you clicked the link labeled “Click Here” as shown below:
Do not click that link; instead, allow your browser to automatically open the eLearning window on its own, which should happen after a few seconds. This will log you in automatically so that you can access your online courses.
Problem: I receive the following error when I try to load a different lesson with a course:
Solution: This occurs in Internet Explorer when trying to load a different lesson without closing the current lesson. This error can be avoided two different ways:
Always close the current lesson before going to another one. Always click the Close Window button (usually the red “X” in the upper right corner) of the current lesson before clicking on another lesson.
Use a different browser. This error seems to only occur in Internet Explorer, so using Mozilla Firefox or Google Chrome should resolve the issue (see below for links to download either of these browsers).
Other Troubleshooting Tips: If you encounter other errors, such as courses freezing or crashing, we recommend taking the following action:
Try a different browser. ACFE online self-study courses are designed to run on all modern web browsers, but if you encounter a problem that is not solved using one of the suggestions above, you can try using a different web browser to see if it eliminates the problem. We have most frequently seen where using Mozilla Firefox or Google Chrome has resolved an issue that was seen in Internet Explorer.
Mozilla Firefox can be downloaded
Google Chrome can be downloaded
Make sure you are running the latest version of Flash. Go to
Adobe.com to see what version of Flash you are running, and then compare that to the table on that page to see what the latest version is for your operating system/browser combination. If you are not running the newest version, you should upgrade and see if that resolves the problem.